How do I book a private styling consultation?
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You can book an appointment by emailing concierge@vellumandthread.com or calling our atelier. We offer private fitting rooms and custom draping discussions at our London workshop.
Do you offer bespoke size customization?
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Yes. For a selection of our tailored coats and suits, our master tailors can adjust patterns to your exact measurements. Please consult our team inside the contact form.
What is your international shipping policy?
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We ship worldwide via complimentary express courier services. Customs and import duties are calculated at checkout and fully prepaid by us, ensuring a seamless delivery experience.
How should I care for my woolen outerwear?
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We recommend professional dry cleaning once a season. Store your coat on a wide wooden hanger and keep it inside the provided canvas garment bag to retain fabric tension and prevent dampness.